This page contains all rules and terms applicable when you use simpatitoto's services. Please read carefully before registering or making any transactions on our platform.
For users aged 18 and above only. Each person may only hold one active account. All registered information must be valid and verifiable.
Deposits and withdrawals are processed using the registered method. The account name must match the registered account. There are no hidden fees from simpatitoto.
Each bonus carries a wagering (turnover) requirement that must be met before a withdrawal can be processed. Bonuses cannot be combined unless stated otherwise.
Members are responsible for keeping their password confidential. Do not share your account information with anyone. Simpatitoto will never ask for your password through any message.
All games use an RNG system certified by an independent body. Every game outcome is entirely random and cannot be manipulated by any party.
Fraudulent activity, use of bots, or system manipulation will result in permanent account suspension and cancellation of all existing balances.
By accessing, registering, or using simpatitoto's services in any form — whether via the website or mobile app — you are deemed to have read, understood, and agreed to all terms and conditions stated on this page, fully and without exception.
If you do not agree with any of the applicable terms, please do not use simpatitoto's services. Continued use of our services following any changes to this document constitutes your acceptance of those changes.
These terms and conditions apply in conjunction with Privacy Policy and page Responsible Gaming which forms an integral part of the agreement between you and Simpatitoto.
Simpatitoto services are intended solely for users aged 18 and above. By registering, you confirm that you meet this minimum age requirement. Simpatitoto reserves the right to request proof of identity at any time to verify a member's age.
Each individual is only permitted to hold one active account at Simpatitoto. Creating more than one account by the same person — whether using a different name, bank account number, device, or IP address — is a serious violation and may result in the suspension of all associated accounts.
You must provide accurate, complete, and up-to-date information when registering, including your full legal name as on your ID, an active phone number, and valid account details. False or inaccurate data may result in your account being frozen and your balance being unwithdrawable.
Simpatitoto applies an industry-standard identity verification (Know Your Customer) process. Members may be asked to upload identity documents such as a national ID (KTP), driver's license, or passport to verify account ownership, particularly before processing a first withdrawal or withdrawals above a certain amount.
Never share your account login details with anyone, including anyone claiming to be part of the simpatitoto team. Our team will never ask for your account password via live chat, email, or any other communication channel.
Simpatitoto supports a wide range of deposit methods commonly used in Indonesia, including bank transfers (BCA, BNI, BRI, Mandiri, BSI), digital wallets (GoPay, OVO, DANA, ShopeePay, LinkAja), QRIS, pulsa top-up, and cryptocurrencies such as USDT, Bitcoin, and Ethereum.
All funds deposited into a Simpatitoto account must originate from a bank account or digital wallet registered in the same name as the member. Deposits from another person's or a third party's account are not permitted and may result in account suspension.
Deposits via e-wallet and QRIS are typically processed in under 1 minute. Bank transfers take 1–5 minutes. If your balance has not been credited within 15 minutes after a successful transfer, contact the simpatitoto support team via live chat with proof of transfer.
Withdrawals may only be made to a bank account or digital wallet registered in the same name as the Simpatitoto account holder. Under no circumstances can funds be withdrawn to an account belonging to another person.
Simpatitoto processes withdrawal requests in an average of 5–15 minutes for requests submitted during normal operating hours. For large withdrawals or those requiring additional verification, processing time may be longer.
For a first withdrawal or any withdrawal exceeding a certain limit, Simpatitoto reserves the right to request full identity verification (KYC). This process is an industry security standard that protects members from account misuse.
Bonus balances cannot be withdrawn directly. Bonus funds must first be used for gameplay and meet the applicable turnover requirements before they can be converted into withdrawable balance.
Simpatitoto does not charge any administrative fees for fund withdrawals. Any deductions imposed by a bank or digital wallet operator are the policy of that financial service provider, not Simpatitoto.
Every bonus received — whether a new member bonus, daily deposit bonus, cashback, or referral bonus — has a wagering (turnover) requirement that must be fulfilled before a withdrawal can be made. Requirement details are listed on the Promotions and in the specific terms of each individual bonus.
Unless explicitly stated otherwise, members may only claim one type of bonus per deposit transaction. Bonuses cannot be combined unless specific terms permit it.
Abusing bonuses in any manner — including hedging bets on both sides of a match, using multiple accounts to claim bonuses repeatedly, or any other activity deemed to be bonus system exploitation — constitutes a serious violation. Simpatitoto reserves the right to void the related bonus and wins, and to suspend the account in question.
Each bonus has a claim and usage time limit. Bonuses that are not claimed or used within the specified period will expire automatically with no replacement.
All games available on Simpatitoto — including slots, live casino, and sports betting — use a certified system to ensure fair and unpredictable outcomes. Our random number generator (RNG) system is independently audited on a regular basis.
Members are fully responsible for all bets placed through their account. Confirmed bets cannot be cancelled unless a verifiable technical error occurs on the Simpatitoto system side.
Simpatitoto is not liable for losses caused by internet connectivity issues on the member's end. Our system records every bet in real time, and game results remain valid even if the connection is lost after a bet has been confirmed.
Simpatitoto enforces the highest security standards to protect member data and funds. All data transmissions are encrypted using 256-bit SSL, and our infrastructure is protected by an around-the-clock intrusion detection system.
Members' personal information will not be sold, rented, or shared with third parties without explicit consent, except as required by applicable law. For full details on how we handle your personal data, please read Privacy Policy Simpatitoto.
You are fully responsible for keeping your account password confidential. Use a strong and unique password combination, enable two-factor authentication (2FA), and avoid accessing your simpatitoto account from unsecured public devices or networks.
Members are strictly prohibited from engaging in the following actions while using Simpatitoto services:
Violations of the above prohibitions may result in permanent account suspension, cancellation of all balances including wins, and reporting to the relevant authorities if there is any indication of criminal activity.
Members may close their account at any time by contacting the Simpatitoto support team via live chat. Before closure, ensure all active balances have been withdrawn — any remaining balance in a closed account may be claimed within a specified period in accordance with applicable procedures.
Simpatitoto reserves the right to suspend or close a member's account if they are found to have violated the terms and conditions, provided false information, or engaged in activities that compromise the security of the platform or other members.
Members who wish to take a temporary or permanent break for the sake of their well-being can use the self-exclusion feature, available through the account settings page or by contacting the support team. Learn more on the Responsible Gaming.
Simpatitoto provides its services on an "as-is" basis and does not guarantee that the service will be entirely free from interruptions or errors. Simpatitoto is not liable for any indirect losses arising from the use of the service, including financial losses resulting from unfavorable game outcomes.
In the event of a technical error affecting game results, simpatitoto will conduct an investigation and provide a fair resolution. simpatitoto's decision in such matters is final and binding.
Simpatitoto is committed to promoting a healthy and responsible gaming culture. We provide a range of features to help members manage their gaming habits, including:
If you or someone you know feels that playing is no longer enjoyable and is starting to have a negative impact on daily life, contact our team immediately or visit the Responsible Gaming to get assistance.
Simpatitoto reserves the right to modify, update, or revise these terms and conditions at any time without prior notice. Changes will take effect immediately upon publication on this page with an updated revision date.
We recommend revisiting this page periodically to ensure you are always up to date with the latest applicable terms. Using simpatitoto's services after changes are published constitutes your acceptance of the updated terms.
For any questions regarding these terms and conditions, the simpatitoto support team is available 24 hours via live chat. You can also send your questions to [email protected].
Now that you've read and understood the applicable terms and conditions, you're ready to join and enjoy all the exciting games at Simpatitoto. Register for free today and claim your exclusive welcome bonus!